Shipping policy

• Content purchased from eStockMedia is delivered exclusively digitally.

• No physical shipping of data carriers or printed products takes place.

• After completing the payment process, you will receive a download link to the purchased files immediately or within a few minutes.

• The download is available through your user account or via the confirmation email you receive after purchase.

• The files are available in the formats specified in the shop (e.g., JPG, PNG, SVG, AI, EPS, MP4).

• Digital products are usually available immediately after payment is received.

• Delays may occur in exceptional cases (e.g., technical issues, server failures).

• No additional shipping costs apply for digital delivery.

• With the download, you receive the usage rights (license) specified in the shop.

• The provisions of the License Agreement and the General Terms and Conditions (GTC) apply.

• To access and use the files, you need suitable hardware and software (e.g., image editing programs, video players).

• The licensee is solely responsible for meeting these requirements.

• If you experience technical problems during download, please contact our support.

• In these cases, we will make the files available to you again.

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